Pggame places the highest importance on the privacy of users' personal information. In this Privacy Policy, we clearly outline what data we collect, how we use it, and how we keep it secure.
Pggame's Privacy Policy is founded on 6 core principles — each one working to ensure your security.
Every transaction and piece of personal data you share is protected by 256-bit SSL encryption. Third parties have no means of accessing this information.
We follow industry-standard KYC procedures to verify user identity. This protects your account from fraud.
We only collect the information required to provide our services. No unnecessary or excessive data is ever requested.
Your personal information is never shared with any third party without a legal obligation — that is our commitment.
You may request the deletion of your personal data at any time. We will process the request within the stipulated timeframe.
Our cookie policy is fully transparent. You can manage or disable cookies at any time through your browser settings.
Pggame is one of Bangladesh's most trusted online gaming platforms. We believe that a truly enjoyable gaming experience is only possible in a safe and transparent environment. That is why our Privacy Policy has been built entirely around the needs of our users.
This Privacy Policy explains how pggame collects, stores, uses, and protects your personal information. Please read this policy carefully before using our platform.
By registering on or using pggame, you are considered to have automatically accepted this Privacy Policy. If you disagree with any part of it, we ask that you refrain from using the platform.
pggame's Privacy Policy is built in accordance with international data protection standards. Protecting your information is our top priority.
Pggame only collects the information necessary to deliver our services effectively. We collect two types of data:
Information provided directly by you: Information you provide during registration:
Automatically collected information: Automatically collected while using the platform:
We never collect your social media information, call logs, or SMS messages.
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Email & Phone | Account Communication & Security | Yes |
| National ID Card | KYC & Financial Verification | Prior to Withdrawal |
| Payment Information | Deposit & Withdrawal Process | Yes |
| IP & Device | Security & Fraud Prevention | Automatic |
Pggame uses collected information solely for the following purposes:
Your information is never sold to advertisers or third parties. This is an absolute, non-negotiable policy at pggame.
Pggame uses industry-leading technology and practices to keep your data secure. The core layers of our security framework are:
Keep in mind — no online platform can guarantee 100% security on the internet. Always keep your password confidential, and report any suspicious activity to support immediately.
The pggame website uses cookies to improve platform functionality and personalise the user experience. Cookies are small text files stored in your browser.
Types of cookies we use:
You can manage or disable cookies through your browser settings. However, disabling certain essential cookies may cause some platform features to stop working.
We do not use third-party tracking cookies. Your browsing history is never shared outside of pggame.
As a pggame user, you have the following rights over your personal data on the platform:
To exercise any of the above rights, please contact our support team. We generally process requests within 30 business days.
In some cases, we may not be able to fulfill a data deletion request due to legal obligations. If that happens, we will explain the reason.
Pggame retains your data only for as long as necessary. The retention periods for different types of information are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the lifetime of the account + 5 years | Legal Obligations |
| Transaction History | 7 years | Financial Regulatory Directives |
| KYC Documents | 5 years after account closure | AML Policy |
| Gaming Log | 3 years | Dispute Resolution |
| Cookie Data | Until session ends or up to 1 year, whichever comes first | Functionality |
Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.
Pggame strictly prohibits anyone under the age of 18 from registering or using the platform. We do not knowingly collect any information from minors.
Date of birth is verified at registration and reconfirmed during the KYC process. If a minor is found to have registered using false information, their account will be immediately suspended and all associated data will be deleted.
If you believe a minor is using our platform, please notify our support team immediately.
Pggame may update this Privacy Policy when necessary. If significant changes are made, we will notify you through the following methods:
Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend reviewing this page regularly.
Last updated: January 2026. Next review scheduled: April 2026.
For any questions, requests, or complaints regarding the Privacy Policy, please contact us:
For sensitive data protection requests, contacting us by email is recommended. We will begin processing your request once your identity has been verified.
Our data protection team is specifically active Monday to Friday, from 9:00 AM to 6:00 PM.
Pggame respects your privacy. Open a free account today in a secure environment and enjoy the best gaming experience.
Your Data Is Fully Secure | Privacy Policy Compliance | 24/7 Support