Gaming should be a source of entertainment, not stress. pggame believes responsible gaming isn't just a set of rules — it's a way of life. Use our tools and guidelines to stay fully in control of your gaming.
Pggame operates on six core principles to safeguard every player's mental and financial well-being.
Age is strictly verified at the time of registration on pggame. No one under 18 will be permitted to access the platform under any circumstances.
Set your own daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately.
Set a daily limit on how much time you spend gaming. When the time is up, an automatic break will be triggered.
Use the Self-Exclusion option to take a temporary or permanent break from the platform — completely free of charge.
Gaming will stop automatically once a set loss amount is reached. Protect yourself from financial losses.
If you notice any signs of gaming addiction, our specialist support team is always ready to provide guidance and assistance.
Responsible Gaming means enjoying gaming while staying fully in control — of your time, your money, and your mental state. pggame sees this not merely as a policy, but as a commitment to every player.
Gaming becomes a problem when it goes beyond entertainment and starts to affect other areas of your life — your family, work, financial stability, or mental health. The core goal of responsible gaming is to stay aware of that line and make decisions accordingly.
Pggame's Responsible Gaming program is built on raising user awareness, providing the right tools, and ensuring timely support. We want you to enjoy gaming in a way that keeps you happy and healthy for the long term.
Keep in Mind: Gaming should be for fun — not as an escape from life's problems or as a primary way to make money.
Online gaming is growing rapidly in popularity across Bangladesh, and so is the risk of addiction. Research shows that uncontrolled gaming can significantly increase family conflicts, financial hardship, and stress.
At pggame, we believe that being a responsible gaming platform means more than just providing entertainment — it also means keeping our users safe. That's why responsible gaming tools and guidelines have been built into the platform from day one.
If you feel that gaming is having a negative impact on your life, reach out to our support team today. Asking for help is not a weakness — it takes courage.
We don't always notice when gaming starts to become a problem. Watch out for these warning signs:
If you notice two or more of the signs above in yourself, it may indicate problematic gaming. Don't wait — reach out for support today.
Pggame offers a range of powerful tools to help you play responsibly. All of them are free to use at any time:
Set maximum deposit limits on a daily, weekly, or monthly basis. Reducing a limit takes effect immediately; increasing one takes effect after 24 hours.
Set a daily limit on how many hours you spend gaming. Once the time is up, your session will end automatically.
Your session will automatically end once you reach a set loss amount. You decide how much you are willing to lose.
Take a break from gaming for 24 hours, 7 days, or 30 days. Your account will be inaccessible for the duration of the break.
These tools can be accessed directly from your account settings. If you need help, our support team is available via live chat.
Setting limits on pggame is simple and entirely in your hands. The table below outlines the available limit types and when they take effect:
| Limit Type | Reduction takes effect | Increase takes effect | Maximum Duration |
|---|---|---|---|
| Daily Deposit Limit | Immediate | After 24 hours | 1 day |
| Weekly Deposit Limit | Immediate | After 7 days | 7 days |
| Monthly Deposit Limit | Immediate | After 30 days | 30 days |
| Daily Session Time | Immediate | After 24 hours | 24 hours |
| Loss Limit | Immediate | After 7 days | 30 days |
| Cooldown Break | Immediate | After the Break Ends | 30 days |
To set a limit: log in to your account → Settings → Responsible Gaming → select your preferred limit.
Self-exclusion is the most powerful responsible gaming tool available. If you feel you need a complete break from gaming, use the Self-Exclusion option.
Do not attempt to open a new account while self-exclusion is active. pggame will detect this and close that account.
Pggame strictly prohibits gaming by anyone under the age of 18. Protecting children and young people from the harmful effects of online gambling is one of our highest priorities.
Date of birth is verified at registration and reconfirmed during the KYC process. If a minor opens an account using false information, the account will be closed as soon as it is detected.
Parents should take steps to prevent younger family members from accessing the platform on shared devices:
If you suspect a minor is using pggame, please notify our support team immediately.
Responsible gaming isn't about quitting — it's about playing smarter. Follow these tips to keep gaming enjoyable every time:
Golden Rules: Never wager money that you cannot afford to lose.
Asking for help with a gaming problem takes courage. pggame is here for you — use the channels below to get the support you need:
24/7 live chat support. Our expert team is here to help with any responsible gaming concerns.
Response Time: ImmediateContact us by email for detailed issue reports. Complete confidentiality is guaranteed.
Completely ConfidentialIf needed, we can connect you with a professional mental health counselor.
Free ReferralView your gaming history and patterns in your account. Analyze them yourself and take action if needed.
Detailed ReportAll your gaming-related information is kept strictly confidential. If you seek help, your identity and details will never be shared with anyone.
Pggame is more than a gaming platform — it's a responsible community. User safety is the top priority in every decision we make.
All rules, terms, and risks are communicated clearly.
Your information and gaming history are fully protected.
Our expert support team is available 24/7.
Powerful tools are available to everyone, free of charge.
The 18+ age restriction is strictly enforced.
Security measures are regularly updated and improved.
Every gaming experience on pggame is safe, transparent, and responsible. Create a free account today and take full advantage of our safety tools.
Responsible Gaming Assured | Your information is fully protected | 18+ Only