Pggame Terms and Conditions —
Clear & Straightforward Guidelines

01 General Terms & Conditions

By accessing or using the pggame platform, you are considered to have accepted these Terms and Conditions. They form a legally binding agreement between pggame and its users. Please read the full document carefully before you start using the platform.

Although these Terms and Conditions are written in English, they are structured in accordance with international legal standards. In the event of any ambiguity or dispute, the interpretation of the pggame authority shall be considered final.

Pggame provides entertainment gaming services only. Any financial decisions made while using our platform are entirely the responsibility of the user. Winning is never guaranteed in gaming — this reality should always be kept in mind when you play.

02 Account Register

To open an account with pggame, the following requirements must be met:

• Minimum Age 18 years — this platform is strictly prohibited for anyone under that age.
• You must provide your correct name, address, date of birth, and contact details at the time of registration.
• Each individual may only one account open — creating multiple accounts using the same device, IP address, or identity is strictly prohibited.
• Keeping your account password confidential is entirely your responsibility. You must not allow anyone else to access or use your account.
• A copy of your National ID or passport may be requested for identity verification.

If an account is opened using false information, pggame reserves the right to close the account without notice and forfeit any funds held in it.

03 Deposits & Payments

Deposits on pggame can be made via Mobile Banking, Nagad, Rocket, and other approved payment methods. All payment methods must be registered in the user's own name.

• Minimum deposit amounts vary by payment method — see details Deposit Page here.
• Deposits are generally credited to your account instantly. If there is a delay due to a technical issue, please contact support.
• Depositing through a third party is strictly prohibited.
• Pggame reserves the right to suspend transactions if suspicious payment activity is detected.

04 Withdrawal Policy

The following conditions apply when withdrawing your winnings:

• Your account must be fully verified (KYC) before any withdrawal can be processed.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawals are typically processed within 15 minutes, though identity verification may extend this timeframe.
• Wagering requirements must be met before any bonus winnings can be withdrawn.
• Unusual or suspicious withdrawal requests will be placed on hold until verified.

For full details on withdrawal rules and limits, visit our Withdrawal Page here.

05 Bonuses & Promotions

Pggame regularly offers a variety of bonuses and promotions. All bonuses are subject to their own terms and conditions:

• Each bonus comes with specific Wagering Requirements — typically 15 to 30 times the bonus amount.
• Bonuses may only be used on the specific games stated in the offer.
• Each user may claim a bonus offer only once — claiming it multiple times will be considered bonus abuse.
• Wagering requirements must be completed within the specified period after claiming a bonus, or the bonus will be forfeited.
• Pggame reserves the right to cancel any bonus if service abuse is detected.

06 Gaming Rules

All games on pggame are powered by internationally certified RNG (Random Number Generator) technology, ensuring completely random and fair outcomes. Key gaming rules:

• If a game round is interrupted due to a technical error, that round will be considered void and the wager will be refunded.
• If your internet connection drops during a game, the result is saved on our servers and will be available once you reconnect.
• For Sports Betting, official match results are final. In the case of any disputed outcome, pggame's decision is conclusive.
• Any issues with game rules or technical problems must be reported to support within 24 hours.

Separate rules for bingo, slots, and Sports Betting are detailed on the respective game pages.

07 Prohibited Activities

The following activities are strictly prohibited on the pggame platform:

• Multi-Accounting: Operating multiple accounts by the same individual.
• Bonus Abuse: Exploiting system vulnerabilities to claim excess bonuses.
• Fraud & Forgery: False information, stolen payment methods, or fraudulent activity.
• Money Laundering: Using the platform for money laundering or any other illegal financial activity.
• Hacking & Manipulation: Attempting to manipulate the platform's systems or influence game outcomes.
• Underage Accounts: Opening or operating an account for anyone under 18 years of age.

08 Privacy & Data Protection

Pggame places the highest importance on protecting the personal information of its users. For full details on how your data is collected, used, and kept secure, please refer to our Privacy Policy provided.

• Information provided during registration is used solely for service delivery and identity verification.
• Personal information is not shared with third parties unless required by law.
• All data is kept secure using SSL encryption.

09 Responsible Gaming

Pggame believes gaming should be fun — never a source of stress or addiction. That's why we uphold responsible gaming principles and help our users build healthy gaming habits.

• You can set daily, weekly, or monthly deposit limits on your account.
• You can temporarily suspend or permanently deactivate your account at any time.
• If you feel you may be developing a gaming addiction, contact support immediately — we are here to help.

To learn more about responsible gaming, Responsible Gaming Page here.

10 Account Closure & Suspension

Pggame reserves the right to suspend or permanently close an account in any of the following circumstances:

• If any clause of these Terms and Conditions is violated.
• If registration is completed using false or incomplete information.
• If suspicious or fraudulent activity is detected.
• When required by a court order or regulatory authority.

Users may request account closure at any time. If there are no pending bonuses on the balance at the time of the request, any deposited funds will be returned.

11 Dispute Resolution

If you have a dispute or complaint, please contact our customer support first. We typically resolve all complaints within 48 hours.

• Live Chat — Available 24/7, fastest response guaranteed.
• Email: [email protected] — for detailed inquiries and issues.

If a matter cannot be resolved through support, you may seek assistance from an independent mediator as the next step. pggame is committed to fair and transparent resolution at all times.

12 Updates to Terms & Conditions

Pggame reserves the right to update these Terms and Conditions at any time. For significant changes, a notification will be sent to your registered email and the update date will be shown at the top of the page.

Continuing to use the platform after any changes are made will be considered acceptance of the updated Terms & Conditions. We recommend visiting this page regularly to stay informed.